Standard letter

A standard letter is a template of mail containing the variables that are replaced by appropriate data during the sending (printing for the sending of mail or PDF attached with e-mail). A standard letter is for certain types of recipients (students, staff, teachers, guardians) and can be sent from some displays, determined by their category (committee, absences, miscellaneous…).

Creation, Personalization

The standard letters are proposed by default. You can directly modify them or duplicate and modify the duplicated letters. You can also create new standard letters by using a blank page.

Personalize a by default standard letter

1. Go to the tab Communication > Mail >  Editing standard letters.
2. On the left, select a standard letter in the list: its contents is displayed on the right.
3. Modify its contents on the page that is displayed on the right. You can copy-paste the text from the text editor but the variables must be chosen among those proposed by EDT (Variable (standard letter)).

Create a new standard letter

1. Go to the tab Communication > Mail >  Editing standard letters.
2. Click on the creation line.
3. Enter a designation for the letter and validate with the key [Enter].
4. Indicate the category, meaning the context in which the standard letter will be used (Category of a standard letter).
5. Select the letter in the list and enter its contents on the page that is displayed on the right. You can copy-paste text from a text editor but the variables must be chosen among those proposed by EDT (Variable (standard letter or SMS)).

Duplicate a standard letter

1. Go to the tab Communication > Mail >  Editing standard letters.
2. Select a standard letter.
3. Right-click and choose Duplicate the selection.

Insert variables in a standard letter

Variable (standard letter or SMS)

Specify a header for the standard letter

Headers and footers

Change the category of a standard letter/SMS

Category of a standard letter/SMS

Recover the standard letters

Recover the standard letters from last year

1. Go to the tab Communication > Mail >  Editing standard letters.
2. Click on the button Recover the standard letters under the list of standard letters and indicate the folder where they are located. By default, the standard letters (* .COU files) are kept in the folder: C:\ProgramData\IndexEducation\EDT\Server\VERSION 2021-0\FR\Servers\ Numéro Server\Courrier.

Note: to access the Program Data folder, make sure that the option Display the hidden files, folders and drives are selected in your PC (menu Start > Control Panel > Appearance and Personalization > Folder Options > View).

Restore the default standard letters

1. Go to the tab Communication > Mail >  Editing standard letters.
2. Select a standard letter.
3. Right-click and choose Restore the original.

Sending

See from which displays a standard letter can be sent

Category of a standard letter/SMS

Send a standard letter (paper, PDF, e-mail)

Mail