Password and username

Except if you choose to delegate the authentication to the DW (DW), the usernames and passwords used to connect to the PRONOTE database are managed in PRONOTE.

The teachers and staff that connect either by Client PRONOTE or by their online Webspace use the same usernames and passwords.

All the usernames and passwords are automatically generated by PRONOTE. In all cases, the user must personalize his/her password during the first connection.

To protect personal data, it is essential that every user have their own username and password that has been personalized by themselves.

To further strengthen the security of the account, an additional authentication system by PIN code during a new connection is also proposed to the user (PIN code).

Parameters

Define the password's minimal length and rules to be observed

Prerequisite You must login as the SPR.

Go to the menu Parameters > general options > Security.
Select the minimal number of characters authorized for the passwords in the drop-down menu.
Tick the wanted options to complicate the passwords (include at least one number, letter, special character, etc.).

Note: the default rules follow the official recommendations of the CNIL.

Password and username management

By default, the username corresponds to the name of the user (followed by a number in case of homonymy). The random password corresponds to the recommendations of the CNIL for password generation and must be personalized during the first login.

Recover the passwords from last year

Recover data from another PRONOTE base

Modify the usernames

Prerequisite To modify usernames of teachers, you must be a user in the group Administration.

Go to the tab Resources > Teachers/Students/Guardians/etc. > List.
Click on the button to display the column Username.
Select the concerned users, right-click and choose one of the options in Modify the username (name of the user, combination, random username, etc.).

View the passwords

Go to the wanted tab:
- Resources > Teachers/Students/Guardians/etc. > List,
- Internships > Counselors > List.
If the column Password is hidden. Click on the button on the top right of the list to display it (List).
Position the cursor on the dots to see the password in the text tool.

Note: the password is no longer visible when a user has personalized it. The dots are then replaced by circles .

Reset the passwords

Go to the tab Resources > Teachers/Students/Guardians/etc. > List.
Select the concerned users, right-click and choose:

for the students: Modify the password (Students Webspace) > Reset the password;
for the guardians: Modify the selection > Password > Reset the password;
for the teachers: Modify the selection > Password and PIN code > Generate a new password;
for the staff than connect in Student Administration mode: Modify the selection > Password and PIN code > Reset the password (Mode and Student Administration Webspace). For the staff than connect in Administrative mode, go to File > User Administration and from the display Users, double-click directly in the column Password to enter a new one.

Coerce the change of passwords

To force users to change their passwords from time to time, go to the tab Resources > Teachers/Students/Guardians/etc. > List, select the concerned users, right-click and choose Coerce the changing of the password.
To schedule password renewal every x days, go to the menu Parameters > general options > Security: select Force change at expiration as Expiration policy for passwords and enter a number of days of validity.

Authorize the resetting of lost passwords (Students/Parents)

Prerequisite The specified e-mail for the students/parents must be valid and the messaging service parameters are correctly entered (E-mail).

Go to the tab Communication > PRONOTE.net > .
Select the Webspace in the drop-down menu.
In the rubric General options, tick the option Authorize the recovery of the forgotten passwords by e-mail.

From the Students and Parents Webspaces, the student/parent can click on the link Recover his/her username and password on the authentication page of their Webspace. After entering their e-mail address and a security code received by e-mail, they can choose a new password.

Communication of usernames and passwords

If you have recovered the usernames and passwords from last year, they are personalized and can no longer be edited and sent by mail, SMS, etc.

In order to communicate the identifiers and passwords again, it is necessary to reset them first (see above).

Send the PRONOTE username and password by e-mail or mail

New You can send a QR Code to be scanned so that the recipient can configure the mobile application without having to connect to their Webspace from a computer.

Verify in the menu Parameters > institution > Identity, tab For connection, that the public URL of PRONOTE.net is correctly filled in. For institutions that have chosen the hosted mode, the address is https://RNE.index-education.net/pronote/ by replacing "RNE" with the institution's RNE.
Verify the tab Communication > Mail > Editing standard letters (Standard letter) that the letters of the type Connection are consistent with what you want to communicate to users. If the tag "QR code" is not visible, reset the letter via the command Restore the original available with a right-click (you can duplicate the letter beforehand to find and copy-paste the changes you made).
Go to the wanted tab:
- Resources > Teachers/Students/Guardians/Staff/Inspectors > List.
- Internships > Counselors > List.
Select the recipients in the list.
Click on the button in the tool bar.
In the dispatch window, select the Type of output (Printer, PDF or E-mail).
Select the standard letter Connection proper to every resource.
Click on the button Print/Generate/ Send.

Send the username and password by SMS

Prerequisite The institution has subscribed to the SMS dispatching service (SMS) and you have verified in the tab Communication > SMS > Editing of standard SMS that the SMS of the type Connection, are conform with what you want to communicate with the users.

Go to the wanted tab:
- Resources > Teachers/Students/Guardians/Staff/Inspectors > List,
- Internships > Counselors > Form.
Select the recipients in the list.
Click on the button in the tool bar.
Select the SMS type Connection proper to every resource. This standard SMS is modifiable in the tab Communication > SMS > Editing of standard SMS (SMS).
Click on the button Send.

Print labels with the username and password

The label template Connection information allows you to print in small formats (Label sheet, cutting sheet).

Go to the wanted tab:
- Resources > Teachers/Students/Guardians/Staff/Inspectors > List,
- Internships > Counselors > List.
Select the recipients in the list.
Click on the button in the tool bar.
In the editing window, select the Type of output (Printer, PDF).
Select the template Connection information.
In the tab Configuration of the sheet, configure the size and layout of the labels.
In the tab Document content, personalize the text and eventually the variables by using the button Insert.
Click on Print/Generate.

Modify their username and password

In the application Client , go to the menu File > Utilities.

From the Webspaces, rubric My data> Account.