Standard letter

A standard letter is a template for mail containing variables that are replaced by the appropriate values during the dispatch (printing for mail or attached PDF for e-mail). A standard letter applies to a certain type of recipients (students, staff, teachers, guardians, internship counselors, inspectors) and can be sent from certain displays, that are determined by their category (Internship, absence, miscellaneous, punishments, etc.)

Creation, personalization

Standard letters are proposed by default. You can directly modify them or duplicate and modify the duplication. You can also create new standard letters starting from a blank page.

Create a new standard letter

Go to the tab Communication > Mail > Editing standard letters.
Click on the creation line, enter a designation and validate with the key [Enter].
In the popup window, choose the type of recipient and category, meaning the context of the dispatch. The category determines the displays from which the standard letter can be sent (Category of a standard letter or SMS).
Validate: you can format the letter in the panel on the right.

Note: a standard letter can only have a single category. If you want to create similar standard letters for several types of recipients, create the first one, format it then duplicate it.

Format a standard letter

Go to the tab Communication > Mail > Editing standard letters.
Select a standard letter in the list on the left.
Use the editing tools to format the letter. You can insert:
- images,
- a header/footer (Header and footer),
- variables, that will be replaced by adapted data for the recipients during the dispatch (Variable (standard letter or SMS)).

Duplicate a standard letter

Go to the tab Communication > Mail > Editing standard letters.
Select a standard letter in the list.
Right-click and choose Duplicate the selection.

Delete a standard letter

The by default standard letters cannot be deleted.

Go to the tab Communication > Mail > Editing standard letters.
Select the letter (non shadowed), right-click and choose Delete the selection.

Change the category of a standard letter

Category of a standard letter or SMS

Recover the standard letters

Recover the standard letters from last year

Go to the tab Communication > Mail > Editing standard letters.

Either you recover only the letters by clicking on the button Recover the standard letters on the bottom of the list (by default, they are stocked (* .COU files) in the folder C:\ProgramData\IndexEducation\PRONOTE\SERVEUR\VERSION 2020-0\FR\Serveurs\Numéro-du-serveur\Courrier),
or you recover the standard letters with other data via the incoming year preparation file (Recover data from another PRONOTE base).

Restore a default standard letter

Go to the tab Communication > Mail > Editing standard letters.
To delete the modifications made in a default standard letter, select the letter in the list on the left, right-click and choose Restore the original.