Access to the suspended base

In the Network version, the access to the base is suspended after several erroneous identifications. After a lapse of blockage time, the access to the base returns to available or if the SPR manually releases the blockage of the concerned IP address.

Release the suspended IP addresses

 Prerequisite  You must login as the SPR.

1. Go to the security parameters in one of the following applications:
   • Server , panel Security parameters,
   • Client , menu Server > Security parameters.
2. Go to the tab View the connections.
3. Click on the button Refresh to see all the IP addresses.
4. Look at the column Status to identify the suspended IP addresses.
5. Click on the button Release the suspended IP.

Modify the number of attempts and the blockage time

1. In the applications Server   or Relay , click on the panel Security parameters.
2. Go to the tab Address management, the number of attempts and the blockage time depends on the Verification level of the non-preferred IP addresses. It is not advised to deactivate it.
   • Weak level: 1 minute of lockout after 5 attempts,
   • Mid level: 1 minute of lockout after 3 attempts,
   • High level: 5 minutes of lockout after 3 attempts.

Note: if the Clients EDT connect to a PRONOTE base, this configuration must be conducted from the Server PRONOTE or Relay PRONOTE. If the PRONOTE base is hosted, the institution does not manage this configuration.

 Also see

Security